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Verint and U-Haul have announced a partnership that will see Verint's cloud-based workforce management solution rolled out across U-Haul's contact centres. Verint's cloud-based solution has been designed to help manage staffing requirements, including scheduling and forecasting, as well as performance and training management. The solution will also allow U-Haul's contact centre staff to work from home, a feature that has become increasingly important in recent months as many businesses have been forced to adapt to remote working.

The partnership is the latest in a string of deals that Verint has secured in recent months, as demand for cloud-based workforce management solutions continues to grow. The company's CEO, Dan Bodner, said that the partnership with U-Haul is a "testament to the strength and agility of our cloud platform, which is designed to help leading organisations quickly and easily scale their operations". The move is also expected to boost U-Haul's customer service capabilities, as the company looks to improve its ability to handle customer enquiries and complaints.

Customer Success: U-Haul | Verint Systems

https://www.verint.com/engagement/our-story/customer-success/u-haul/
U-Haul uses Verint Workforce Management to scale customer service operations in a cost-effective manner, while enabling the company to offer work flexibility.

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Verint Mobile WFO - Apps on Google Play

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‎Verint WorkView on the App Store

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Verint : Navy Federal Credit Union, U-Haul and Vera Bradley Named 2020 Verint Award Winners | MarketScreener

https://www.marketscreener.com/quote/stock/VERINT-SYSTEMS-INC-97645/news/Verint-nbsp-Navy-Federal-Credit-Union-U-Haul-and-Vera-Bradley-Named-2020-Verint-Award-Winners-30642037/
Verint : Navy Federal Credit Union, U-Haul and Vera Bradley Named 2020 Verint Award Winners | MarketScreener Log in E-mail Password Remember Forgot password ? Become a member for free Sign up Sign up New member Sign up for FREE New customer