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http://www.iccds.com/ ICC is now part of StellaService, creating an omnichannel product suite that enables companies to measure and optimize service across stores, contact centers and ecommerce fulfillment.
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ICC/Decision Services Expands Customer Satisfaction Survey Program With Albertsons
http://blog.iccds.com/iccdecision-services-expands-customer-satisfaction-survey-program-with-albertsons ICC/Decision Services has expanded its customer satisfaction survey and mystery shopping programs across all Albertson's LLC stores.
Customer Experience Surveys: Trusted or Questionable?
http://blog.iccds.com/customer-experience-surveys-trusted-or-questionable Earlier this week, there was a discussion post on RetaillWire which talked about how customer satisfaction surveys can be less than truthful.
ICC Decision Services Customer Experience Blog | Kevin Leifer
http://blog.iccds.com/author/kevin-leifer Kevin is passionate about retail, specifically aligning a brand's expectations of their customers' experience with consistent execution in-store. With expertise in leading clients toward a transparen
Become a Mystery Shopper with a Leading Secret Shopping Company
https://www.seelevelhx.com/shoppers/ Enjoy getting paid to shop as a mystery shopper with SeeLevel HX – one of the leading mystery shopping companies in North America.
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