• Use Statement 1 on the Consular Notification Statements (immediately below these instructions) in the relevant language to inform the national, without delay, that he or she may have his or her consular officers notified and may communicate
On July 19 or 20, 2014, after a software update, CCD started having significant performance issues. On July 23, CCD was brought back online with limited capacity. The Department of State worked with Microsoft and Oracle to restore the old level
The Bureau of Consular Affairs provides passport services to U.S. citizens, issues Visas to enter the U.S., manages the Diversity Visa Lottery, and provides services to U.S. citizens abroad.
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