Debt Pay Pro was incorporated in 2009 as a CRM for the debt settlement industry. The company has gradually improved its platform based on industry feedback and the changing trends since its inception. Debt Pay Pro was founded by Kris Kehler
You are able to map phone system dispositions from the Vici-Dial system into the CRM which facilitates Workflow Status updates. In the example below we are mapping the CRM disposition (drop-down menu, left side) to the Phone System Disposition
After creating extensions in your phone system enter the Extension Number of the extension that corresponds to the user in your CRM. The CRM users are listed on the left and Extensions are on the right. In the example below the User "Test One"