For questions regarding Global Entry or any other U.S. Customs and Border Protection (CBP) program, you can visit the CBP Info Center website or contact the Global Entry Enrollment Center nearest you.
The help.cbp.gov site is currently unavailable. If you wish to submit a question, comment, compliment, or complaint please click the following link to send us an email at cbpinfocenter@cbp.dhs.gov.
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This is the official U.S. Customs and Border Protection (CBP) website where international travelers can apply for Trusted Traveler Programs (TTP) to expedite admittance into the United States (for pre
To enroll in Global Entry, applicants must first file an application with Customs and Border Protection, and then submit to an interview and background check. After submission, applicants must wait for either conditional approval or rejection.
CBP is one of the Department of Homeland Security’s largest components, with a priority mission of keeping terrorists and their weapons out of the U.S. It also has the responsibility to secure the border and facilitate lawful international trade