GM and ADP have announced a collaboration to integrate GM's OnStar vehicle connectivity and ADP's dealer management system. The integration will allow dealers to receive real-time vehicle diagnostic information and provide customers with a seamless service experience. The collaboration will also enable dealers to manage inventory and order parts more efficiently.
Socrates, a new digital platform developed by GM, will be the foundation of this integration. Socrates will provide dealers with a single platform to access vehicle data, allowing them to make more informed decisions about service and repairs. The integration is expected to launch in 2022 and will be available to all GM dealerships in the US.