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To pay online, view your account balance, view billing statements, and more, you'll need to add your Macy's Credit Card or Macy's American Express® Card to your macys.com account using your account number, your name as it appears on your card
For security reasons, we request that all future inquiries regarding your account or payments, be sent to us through the secure communication option in your bill pay account. We are unable to process or provide confidential account information