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To find out your scheduled transportation vendor, their contact information, and to confirm your pick up times, call 1-800-854-9928; select your language option and then select option 2 for our Interactive Voice Response (IVR) system to access
To confirm the vendor transporting for a scheduled trip (You are not required to hold for a representative, you can use our automated system by calling our office then select option 2; enter your 12 digit MassHealth ID# found on your MassHealth