Workforce optimization solutions increase call center productivity and improve the lives of millions of agents, from advanced scheduling to real-time coaching.
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Free Online Library: Verint partners with TeleTech on WFO and analytics.(SOUND BYTES) by "Speech Technology Magazine"; Science and technology, general Languages and linguistics Computer software indu
TeleTech Technology and Verint have forged a strategic partnership offering workforce optimization and analytics to the TeleTech's contact center customers.